Marisol Penhallow
Certified Medical Assistant | Family Medicine | Cut patient wait times 30% across 4 providers
- Phoenix, AZ
- marisol.penhallow@example.com
- +1 (623) 555-0117
- linkedin.com/in/your-name
Summary
Certified Medical Assistant with nearly ten years in fast-paced family and internal medicine clinics. Rooms 35+ patients daily across 4 providers while maintaining a 98% chart-accuracy rate and supporting both clinical and front-office workflows.
Work Experience
Lead Medical Assistant
Feb 2021 – Present
Saguaro Family Health · Phoenix, AZ
- Roomed and triaged 35+ patients daily across 4 providers, helping cut average door-to-provider wait time 30% over 12 months.
- Redesigned the back-office rooming workflow for a team of 6 medical assistants, raising on-time appointment starts from 72% to 94%.
- Maintained a 98% EHR chart-accuracy rate across 8,000+ annual visits, reducing provider charting addendums by 40%.
Medical Assistant
May 2018 – Jan 2021
Copperline Internal Medicine · Mesa, AZ
- Administered 1,200+ vaccinations and injections annually with zero documented adverse events, per clinic safety audits.
- Performed phlebotomy on 25+ patients per day at a 99% first-stick success rate, cutting redraws and lab delays.
- Verified insurance and coded encounters for 60+ daily visits, lifting the clean-claims rate from 88% to 96%.
Medical Assistant (Float)
Jun 2016 – Apr 2018
Verde Valley Urgent Care · Tempe, AZ
- Floated across 3 urgent-care sites serving 90+ walk-in patients daily, keeping intake-to-rooming time under 8 minutes.
- Ran EKGs and rapid diagnostic tests for 40+ patients per shift, escalating critical results to providers within 2 minutes.
- Stocked and sterilized exam-room instruments across 12 rooms, cutting turnover time between patients to under 5 minutes.
Education
Associate of Applied Science, Medical Assisting
2012 – 2016
Gateway Community College
Skills
Core competencies
- Patient Rooming & Vitals
- Phlebotomy
- EHR (Epic)
Clinical Skills
- Vital Signs
- Phlebotomy & Venipuncture
- EKG
- Injection & Immunization Administration
- Specimen Collection
- Sterilization & Autoclave
Administrative & Soft Skills
- EHR (Epic & Athenahealth)
- ICD-10 / CPT Coding
- Patient Scheduling
- Insurance Verification
- HIPAA Compliance
- Patient Communication
Certifications
- Certified Medical Assistant (CMA) · American Association of Medical Assistants (AAMA), 2016
- BLS for Healthcare Providers · American Heart Association, 2022
Languages
- English · Native
- Spanish · Professional working proficiency