Juniper Tsao
Senior Product Manager | B2B Fintech | Cut fraud losses 35% on $2B volume
- San Francisco, CA
- juniper.tsao@example.com
- +1 (415) 555-0142
- linkedin.com/in/your-name
Summary
Senior Product Manager with nine years building payments and analytics products for B2B platforms. Owns a fraud product area covering $2B in annual volume across 14 markets, pairing weekly discovery with disciplined experimentation.
Work Experience
Senior Product Manager
Mar 2022 – Present
Finwire · San Francisco, CA
- Launched a real-time fraud scoring product across 14 markets, cutting chargeback losses 35% on $2B in annual payment volume.
- Drove the dispute automation roadmap across 4 engineering squads, reducing manual review turnaround from 48 hours to 6 hours.
- Ran 23 A/B tests on checkout risk flows, lifting authorization rates 2.1 points without increasing fraud exposure.
Product Manager
Jun 2019 – Feb 2022
Clearstack · San Francisco, CA
- Owned the analytics module of a B2B SaaS platform serving 1,200 customers, growing feature adoption from 18% to 47% in 18 months.
- Shipped a self-serve onboarding flow that cut time-to-first-value from 9 days to 2 days.
- Prioritized a 200-item backlog against quarterly OKRs, raising the on-time release rate from 70% to 94%.
Associate Product Manager
Jul 2017 – May 2019
Loopra · San Francisco, CA
- Coordinated beta launches with 30 design partners, converting 40% to paid plans within 90 days.
- Wrote specifications for 15 features as the first product hire while the user base grew from 8,000 to 45,000.
Education
Bachelor of Science, Business Administration
2013 – 2017
University of Michigan
Skills
Core competencies
- Product Strategy
- Payments
- Product Analytics
Technical
- SQL
- Amplitude
- Mixpanel
- Looker
- A/B Testing
- API Product Design
Soft Skills
- Stakeholder Management
- Cross-Functional Leadership
- Executive Communication
Certifications
- Certified Scrum Product Owner (CSPO) · Scrum Alliance, 2020
- Pragmatic Certified Product Manager (PMC-III) · Pragmatic Institute, 2021
Languages
- English · Native
- Spanish · Professional working proficiency