Arjun Kesavan
Product Owner | Scrum Teams in Healthcare SaaS | Carried-over stories cut from 30% to 8%
- Denver, CO
- arjun.kesavan@example.com
- +1 (303) 555-0164
- linkedin.com/in/your-name
Summary
Product owner with six years in healthcare software, the last four owning the backlog for two Scrum teams that build clinic scheduling and patient reminders. Writes stories developers can start without a meeting, accepts work against clear criteria and keeps sales, support and compliance aligned on one product goal. Started as a QA analyst, so testability shapes every story. PSPO I and CSPO certified.
Work Experience
Product Owner
Aug 2021 – Present
Cherry Creek Clinic Software · Denver, CO
- Own a shared backlog of 180 items for 2 Scrum teams of 7 on two-week sprints for an app used by 40 clinics.
- Cut stories carried into the next sprint from 30% to 8% by slicing work smaller and adding a definition of ready.
- Prioritized automated text reminders over a custom reporting request, and clinics saw 18% fewer no-shows within 3 months.
Business Analyst
Mar 2019 – Jul 2021
Front Range Benefits Administration · Englewood, CO
- Wrote user stories and acceptance criteria for an enrollment portal serving 60 employer groups.
- Ran weekly refinement with developers and testers, resolving open questions before sprint planning.
- Mapped the paper claims flow with operations staff, which shaped 12 epics for the digital replacement.
QA Analyst
Jun 2017 – Feb 2019
Front Range Benefits Administration · Englewood, CO
- Tested about 320 stories a year and flagged unclear requirements early, which led to the move into business analysis.
- Built a regression checklist that caught 2 release-blocking defects in the claims export before go-live.
Education
Bachelor of Science, Computer Information Systems
2013 – 2017
Colorado State University
Skills
Core competencies
- Backlog Ordering & Refinement
- Acceptance Criteria (Given/When/Then)
- Sprint Goals & Increment Acceptance
Product Practice
- Story Mapping
- WSJF Scoring
- Release Planning
- Sprint Review Demos
Tools
- Jira & Confluence
- Miro
- Figma (review & comments)
- SQL for Data Checks
Certifications
- Professional Scrum Product Owner I (PSPO I) · Scrum.org, 2020
- Certified Scrum Product Owner (CSPO) · Scrum Alliance, 2022
Languages
- English · Native
- Tamil · Native
- Hindi · Conversational