Curtis Mbatha
Warehouse Manager | 3PL & E-Commerce Distribution | Cost per unit down 11% in one year
- Memphis, TN
- curtis.mbatha@example.com
- +1 (901) 555-0174
- linkedin.com/in/your-name
Summary
Warehouse manager with eleven years in Memphis distribution, now running a 420,000-square-foot 3PL building for 6 clients with 140 associates on two shifts. Met every client SLA for 18 months, cut cost per unit 11% and led the floor through a WMS go-live. Earlier built a peak-season temp program and halved recordable injuries as an operations supervisor. CLTD certified.
Work Experience
Warehouse Manager
Apr 2021 – Present
Mid-South Crossdock Partners · Memphis, TN
- Run a 420,000-square-foot 3PL building for 6 clients with 140 associates and 5 supervisors, meeting every client SLA for 18 months.
- Cut cost per unit 11% in one year by re-slotting the top 500 SKUs and introducing engineered labor standards by task.
- Led the floor through a WMS go-live, back to pre-launch productivity in 3 weeks with order accuracy above 99.5%.
Operations Supervisor
Jan 2017 – Mar 2021
Wolf River Distribution · Olive Branch, MS
- Supervised 70 associates on second shift in an e-commerce building shipping 25,000 units a day.
- Hired and trained 120 peak-season temps in 4 weeks, shipping 98% of orders on the promised day through the holidays.
- Halved the shift's recordable injuries in two years with pedestrian lanes and daily forklift inspections.
Inventory Control Lead
Jun 2014 – Dec 2016
Bluff City Home Supply · Memphis, TN
- Moved the building from an annual physical count to daily ABC cycle counts, raising inventory accuracy from 97.0% to 99.4%.
- Cut shrink 35% in a year by tightening returns processing and adding cage control for high-value items.
Education
Bachelor of Business Administration, Logistics and Supply Chain Management
2010 – 2014
University of Memphis
Skills
Core competencies
- Multi-Client 3PL Operations
- Labor Standards & Cost per Unit
- WMS Implementation
Operations
- Slotting & ABC Analysis
- Peak Season Staffing
- Cycle Count Programs
- Client SOPs & KPI Reports
Safety & Systems
- OSHA Recordkeeping
- Powered Industrial Truck Program
- Labor Management System
- RF & Voice Picking
Certifications
- Certified in Logistics, Transportation and Distribution (CLTD) · ASCM, 2022
- OSHA 30-Hour General Industry · OSHA Outreach Training Program, 2019
Languages
- English · Native
- Zulu · Professional working proficiency