Ngoc Anh Truong
Industrial Engineer | Fulfillment Labor Standards & Simulation | +35% pick productivity
- Louisville, KY
- ngocanh.truong@example.com
- +1 (502) 555-0182
- linkedin.com/in/your-name
Summary
Industrial engineer with eight years in e-commerce fulfillment and parcel sortation around Louisville. Builds labor standards, staffing models and FlexSim simulations that operations leaders use for daily planning and peak season. Projects have raised pick productivity 35%, cut overtime 22% across two buildings and freed 14,000 square feet of storage. Certified Six Sigma Black Belt through ASQ.
Work Experience
Senior Industrial Engineer
Aug 2021 – Present
Ohio Falls Fulfillment · Louisville, KY
- Reslotted 6,000 SKUs by velocity in a 600,000-square-foot building, raising pick rate from 95 to 128 UPH.
- Built a Python staffing model tied to order forecasts that cut overtime hours 22% across 2 buildings.
- Redesigned aisle and pallet layout to recover 14,000 square feet without buying new racking.
Industrial Engineer
Jun 2018 – Jul 2021
Bluegrass Parcel Hub · Shepherdsville, KY
- Modeled a 24-door cross-dock in FlexSim and picked a schedule that cut trailer wait from 70 to 38 minutes.
- Set labor standards for 14 functions, covering 600 associates on 3 shifts.
- Led a Black Belt project that lowered mis-sorts from 0.9% to 0.3% of packages in 7 months.
Industrial Engineering Intern
May 2017 – Aug 2017
Kentucky Bend Appliance Assembly · Louisville, KY
- Ran time studies on a 12-station line and proposed a rebalance that raised output 15% at the same headcount.
- Scored 30 workstations for ergonomic risk and drafted fixes for the 5 highest scores.
Education
Master of Engineering, Industrial Engineering
2013 – 2018
University of Louisville
Skills
Core competencies
- Engineered Labor Standards
- FlexSim Simulation
- Six Sigma Black Belt (ASQ)
Analysis
- SQL & Python (pandas)
- Staffing & Capacity Models
- Time Studies & Work Sampling
- Power BI Dashboards
Operations Design
- Slotting Optimization
- Facility Layout (AutoCAD)
- Dock & Yard Scheduling
- Kaizen Facilitation
Certifications
- Certified Six Sigma Black Belt (CSSBB) · American Society for Quality (ASQ), 2020
- FE Industrial and Systems · NCEES, 2018
Languages
- English · Fluent
- Vietnamese · Native