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Finance & Operations

Bank Teller resume example

Branch managers hire tellers they can trust with a cash drawer and a line of customers. Your resume should show how many transactions you handle in a shift, how your drawer balances, the fraud or counterfeit you have caught, and how many customers you referred to bankers for new accounts.

Updated

Brianna Hollowell

Head Teller | Branch cash control & fraud prevention | Zero audit findings in 4 years

  • Columbus, OH
  • brianna.hollowell@example.com
  • +1 (614) 555-0164
  • linkedin.com/in/your-name

Summary

Head teller with six years in bank and credit union branches, now leading five tellers at a lobby and drive-up branch. Balances the vault under dual control, reviews CTR details before they go to the BSA team and trains new hires on check fraud. Bilingual in English and Spanish, and available Saturdays.

Work Experience

Head Teller

May 2022 – Present

Scioto Savings Bank · Columbus, OH

  • Lead 5 tellers handling about 600 transactions a day and passed 4 annual branch audits with no cash or compliance findings.
  • Lowered average vault cash by $55,000 with weekly currency forecasts, cutting armored courier orders from two to one a week.
  • Trained every new teller on altered and counterfeit check signs; the team stopped 7 fraudulent items worth $18,400 last year.

Member Service Teller

Mar 2020 – Apr 2022

Buckeye Valley Credit Union · Westerville, OH

  • Processed about 110 member transactions a day and balanced a $12,000 drawer with no differences in 22 of 25 months.
  • Referred 15 members a month to loan officers, contributing to 38 auto loans opened through the branch in 2021.
  • Served Spanish-speaking members at the window and translated account disclosures for 30 to 40 visitors a week.

Cashier and Cash Office Clerk

Jun 2018 – Feb 2020

Hilltop Market · Columbus, OH

  • Closed out registers taking $5,000 a shift and counted the store safe with the manager each night.
  • Caught 4 counterfeit $20 bills in one month with the store's pen and light check, which led to new cashier training.

Education

Associate of Applied Science, Accounting

2018 – 2020

Columbus State Community College

Skills

Core competencies

  • Vault & Cash Recycler Management
  • BSA/AML & CTR Procedures
  • Check Fraud Prevention

Branch operations

  • Drawer & Vault Balancing
  • Currency Orders
  • Commercial Deposits
  • Cashier's Checks
  • Reg CC Holds

Service and sales

  • Referrals to Personal Bankers
  • Online Banking Enrollment
  • Teller Training & Scheduling

Certifications

  • Notary Public Commission · Ohio Secretary of State, 2023
  • BSA/AML and OFAC Annual Training · Scioto Savings Bank, 2025

Languages

  • English · Native
  • Spanish · Professional working proficiency

The full sample as text. Rendered in the Executive template, a layout applicant tracking systems read in order.

Fictional person: the name and contact details are invented. Any resemblance to a real person is coincidental.

Bank Teller resume summary examples

Pick the one closest to your level and replace the specifics with your own.

  • Entry level

    Customer-facing cashier with two years at a busy grocery store, closing out a register that took $4,000 to $6,000 a shift with no unresolved shortages. Trained on counterfeit checks and gift card scam warning signs, and comfortable explaining policies to frustrated customers. Applying for a teller position with Saturday availability and a goal of becoming a personal banker.

  • Mid level

    Bank teller with four years at a community bank, handling about 110 transactions a day across deposits, cashier's checks, loan payments and commercial deposits. Balanced a $20,000 drawer with three minor differences in the last year. Referred 18 customers a month to personal bankers, and two of the counterfeit notes I caught led to a branch-wide training refresher.

  • Senior

    Head teller supervising six tellers at a high-volume branch with a drive-up lane and a cash recycler. Manages the vault under dual control, orders currency from the cash vendor and keeps branch cash within limits. Reviews CTR information before submission, coaches new tellers on fraud holds and has passed every internal audit in five years.

  • Universal banker

    Universal banker at a small-format branch who works the teller line in the morning and opens accounts in the afternoon. Handles 70 transactions a day, opened 26 checking and savings accounts last quarter and books appointments for the mortgage and investment teams. Balances a shared cash recycler with one coworker and covers the drive-up lane on Saturdays.

Bank Teller resume objective examples

An objective fits when you have no direct experience in the role yet. Name the role, the proof you already have and what you will bring to the team.

  • High school graduate

    Recent high school graduate with a summer job running a register at a pool snack bar that took $1,500 a day. Took a personal finance class senior year and want a part-time teller job with weekend hours.

  • Restaurant to banking

    Server and shift lead with three years closing out cash and card sales for a 90-seat restaurant, including the nightly safe count. Applying for a full-time teller role to move into banking, with open availability.

Common mistakes on a bank teller resume

  • Saying you handled cash without a balancing record

    Fix: Every teller handles cash. Give your typical drawer amount, how often you balanced without a difference, and the results of surprise cash counts or audits. A line like "balanced a $15,000 drawer to the penny in 11 of 12 months" tells a branch manager more than any phrase about accuracy.

  • Leaving referrals off the page

    Fix: Branches track how often tellers spot a customer who needs a savings account, a credit card or a talk with a personal banker. Give your monthly referral count and how many turned into new accounts. If your branch ranked tellers on referrals, add your place.

  • Listing fraud prevention as a vague skill

    Fix: Write one real catch instead: a counterfeit $100 found with the security thread and watermark check, an altered payroll check stopped at the window, or an older customer you protected from a gift card scam by bringing in the branch manager. Leave out anything that could identify the customer.

  • Ignoring the transaction types you know

    Fix: Deposits and withdrawals are a given. Banks also want to know if you can sell cashier's checks and money orders, process loan payments, handle commercial deposits from business customers, order cash for the vault or load a cash recycler. Name each one you do without help.

What should a bank teller resume include?

A bank teller resume should open with a two or three line summary of your focus, then show each role as results rather than duties. Name the skills the posting asks for, such as Cash Deposits & Withdrawals, Check Cashing and Cashier's Checks. Start bullets with verbs like Balanced, Processed and Detected, and give each one a number where you honestly have one. If you hold a credential such as Annual BSA/AML and OFAC compliance training (employer-provided), list it in its own section.

Teller transactions

  • Cash Deposits & Withdrawals
  • Check Cashing
  • Cashier's Checks
  • Money Orders
  • Loan Payments
  • Commercial Deposits

Cash control

  • Drawer Balancing
  • Over/Short Reporting
  • Vault Dual Control
  • Cash Recycler (TCR)
  • Currency Orders
  • ATM Balancing
  • Surprise Cash Counts

Compliance and fraud

  • Bank Secrecy Act (BSA)
  • Anti-Money Laundering (AML)
  • Currency Transaction Reports (CTR)
  • OFAC Screening
  • Customer Identification Program (CIP)
  • Regulation CC Holds
  • Elder Financial Exploitation

Customer service and sales

  • Account Servicing
  • Referrals to Personal Bankers
  • Debit Card Activation
  • Online Banking Enrollment
  • Drive-Up Service
  • Complaint Resolution

Branch systems

  • Teller Platform
  • Core Banking System
  • Check Imaging
  • Signature Verification
  • Coin Counter
  • 10-Key

Action verbs

  • Balanced
  • Processed
  • Detected
  • Referred
  • Verified
  • Escalated

Certifications

  • Annual BSA/AML and OFAC compliance training (employer-provided)
  • Notary Public commission (state-issued)

Match these against the job posting you are applying to: the free resume checker shows which keywords your resume is missing.

Skills to put on a bank teller resume

List the hard skills the posting names in your skills section. Soft skills belong in your bullets, shown through something you did.

Hard skills

  • Strapping and bundling currency to Federal Reserve standards
  • Counterfeit checks: security thread, watermark, color-shifting ink
  • Endorsement and signature verification on checks
  • Placing Regulation CC holds and explaining availability
  • Monetary instrument log for cash purchases of $3,000 to $10,000
  • CIP identification checks for new and walk-in customers
  • Cash recycler loading, balancing and jam clearing
  • 10-key data entry by touch

Soft skills

  • Telling a customer a check will be held without losing the relationship
  • Slowing down a hurried withdrawal that looks like a scam
  • Keeping your count accurate while the lobby line grows
  • Mentioning a savings product at the right moment, not every visit

Bank Teller keywords recruiters scan for

Use the wording of the posting itself, and back each term with a line that proves it.

Cash handling
Give your drawer size and balancing record.
Balancing
Say how many months you balanced without a difference or how many audits you passed.
Customer service
Give your daily transaction count and one complaint you resolved.
Referrals
Give monthly referral numbers and the products they turned into.
Fraud prevention
Describe one counterfeit, altered check or scam you stopped.
BSA/AML
Mention CTR collection, the monetary instrument log or escalating unusual activity in a bullet.
Cash recycler
Add the machine to your skills if you load, balance or clear it.
Bilingual
List the language with a level and where you used it.

Bank Teller resume bullet examples

The numbers are illustrative. Keep the structure (verb, action, measurable result) and use figures you can back up.

  • Processed about 120 transactions a day across the lobby and drive-up window while keeping average customer wait under four minutes.
  • Balanced a $15,000 cash drawer with no differences in 11 of 12 months and passed every surprise cash count.
  • Spotted 3 counterfeit $100 notes in one quarter by checking the security thread, watermark and color-shifting ink on large bills.
  • Stopped a $2,800 altered payroll check at the window by comparing it against the business customer's check stock and calling the company.
  • Referred 22 customers a month to personal bankers, producing 9 new checking accounts and 4 credit card applications per month on average.
  • Completed CTR information for 15 to 20 large cash transactions a month with no corrections returned by the BSA department.
  • Protected an older customer from a gift card scam by pausing a $5,000 cash withdrawal and bringing in the branch manager.
  • Counted and verified 40 commercial deposits each Monday for local restaurants and shops, flagging 6 bag discrepancies in a year.

How to stand out as a bank teller applicant

Tailor every application to the posting: the resume, the cover letter and the answers you prepare for the interview.

  • Read the posting for branch type

    A downtown branch with business customers wants commercial deposits and speed. A suburban branch with a drive-up lane wants pleasant service and referrals. A universal banker posting expects account opening. Move the matching bullets to the top of each job and repeat the posting's title, such as teller, member service representative or relationship banker. Match your resume to this branch posting

  • Lead your letter with a drawer you can be trusted with

    Open with your cash-handling record in one sentence, such as balanced registers over two years. Then tie it to the bank: its branch near your home, its community programs or the products you already use. Keep it short and finish with your available days, including Saturdays and any branches you can reach. Write a bank teller cover letter

  • Practice the cash and scam questions

    Teller interviews often ask what you would do if your drawer is short, how you would handle a customer who wants to avoid a report on a large deposit, and how you would react to an upset customer whose check is on hold. Some banks give a short counting or math test. Practice answers that follow procedure and involve a supervisor. Rehearse teller interview answers

  • Use plain teller terms

    Bank job sites usually filter by words like teller, cash handling, balancing and customer service. Use those exact words in your skills and bullets rather than creative titles like money specialist. Coming from retail? Write "cashier" and "cash office" so the link to teller work is obvious. Compare your resume with a teller posting

Salary (official data)

Official pay statistics for the occupation that matches this role, copied exactly as each statistics office publishes them.

  • United States

    Median gross annual pay: $43,030 a year · Median gross hourly pay: $20.69 an hour

    Middle half of earners: $37,040 to $46,580 · 10th to 90th percentile: $34,360 to $49,680

    Official occupation: Tellers (SOC 43-3071)

    Gross wages of employees in all industries, before deductions; excludes the self-employed.

    Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. Public domain.

  • United Kingdom

    Median gross annual pay: £32,585 a year

    Middle half of earners: £28,238 to £40,044

    Official occupation: Bank and post office clerks (SOC 2020 4123)

    Gross annual pay of full-time employee jobs (employees on adult rates in the same job for more than a year).

    Provisional figures: the publisher revises them a year later.

    Source: Office for National Statistics, Annual Survey of Hours and Earnings, tax year to 5 April 2026, licensed under the Open Government Licence v3.0.

  • Canada

    Median gross hourly pay: CA$24.04 an hour · Median gross weekly pay: CA$934 a week

    Official occupation group: Sales and service representatives and other customer and personal services occupations (NOC 2021 64)

    Usual gross wages of full-time employees (30 hours or more a week) at their main job, including tips, commissions and bonuses.

    Source: Statistics Canada, Table 14-10-0417-01 Employee wages by occupation, annual, 2025. Reproduced and distributed on an "as is" basis with the permission of Statistics Canada (Statistics Canada Open Licence). This does not constitute an endorsement by Statistics Canada of this product.

  • Ireland

    Mean gross annual pay of the whole major group: €41,067 a year

    Major occupation group: Clerical support workers (ISCO-08 4)

    Mean gross annual earnings, including bonuses, for the whole major occupation group in enterprises with 10 or more employees. Eurostat publishes no median by occupation.

    Source: Eurostat, Structure of Earnings Survey (earn_ses22_28), 2022, CC BY 4.0. Ruubu matched the role to an ISCO-08 major group; Eurostat is not responsible for this use of its data.

Figures cover everyone in the official occupation, at every experience level. They are not a job offer, a forecast or a Ruubu estimate. Ruubu matches each role to the closest official occupation. An official occupation can include related jobs.

How we choose and show official salary data

Bank Teller resume questions

Can I get a teller job without banking experience?

Yes. Banks often hire tellers from grocery, retail and restaurant jobs because counting cash and serving a line of people are the same core habits. Show the register amounts you closed out, how often your count matched, any safe duties and how you calmed upset customers.

Will the bank check my background and credit?

Expect a fingerprint background check. Section 19 of the Federal Deposit Insurance Act bars people with certain convictions, such as theft or breach of trust, from working at insured banks without FDIC consent. Many banks also review credit history. None of this goes on the resume, but answer application questions honestly.

How should I describe BSA/AML work as a teller?

Keep it factual. Tellers collect identification for Currency Transaction Reports on cash over $10,000 in a business day, keep the monetary instrument log, watch for structuring and pass unusual activity to the BSA officer. Write what you did, such as completing CTR information correctly, and never name a customer or say a report was filed about them.

Is a credit union teller resume any different?

Credit unions often call the job member service representative or member service teller, and they serve members rather than customers. Use the title on the posting in your summary, and mention share accounts, loan payments or auto loan referrals if you handled them. The balancing and fraud proof stays the same.

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