Cancellation guide
How to cancel a LiveCareer subscription
LiveCareer's 14-day access renews every four weeks unless you cancel. Its FAQ, price page and contact page describe three ways to do it: in your account settings, by email or by phone.
This guide is written by Ruubu, a different resume tool. The steps come from LiveCareer's own help and legal pages, linked under Sources. We are not affiliated with LiveCareer and cannot cancel for you.
How do I cancel my LiveCareer subscription?
Sign in, hover over your profile name, open Settings and then Subscription. You can also email customerservice@livecareer.com or call 800-652-8430, and LiveCareer emails a cancellation number to confirm. The $2.95 14-day access renews at $23.95 every four weeks, so cancel before the 14 days end.
Before you cancel
- Download every resume and cover letter you want to keep from LiveCareer first. Paid access downloads PDF, Word, TXT and RTF; the free plan only TXT.
- Check the date your 14 days end; after that, $23.95 is billed every four weeks from the date of your first purchase.
- If you want a refund, ask within the 14 days and in writing.
- Use the account email when contacting support so they can find the subscription.
What you are paying
The plans on LiveCareer's own price page, so you know which renewal you are stopping.
Cancel in Settings
- 1.Sign in to LiveCareer.
- 2.Hover over your profile name and choose Settings.
- 3.Select Subscription and follow the options shown there (the screen also lists phone and email contacts).[2]
Refunds
LiveCareer's price page invites you to ask for a refund if you are not satisfied within 14 days, and its FAQ describes the 14-day trial as having a money-back guarantee. Its terms and FAQ also say LiveCareer cannot guarantee a refund in all cases.
The terms are the same BOLD LLC contract as MyPerfectResume's and Zety's: you may request a refund if you cancel before the end of the initial period.[1][2][4]
After you cancel
The terms say your documents remain stored after cancelling so you can come back later, and that you receive an email with a cancellation number to confirm the request.[4]
Common situations
You are still in the 14 days. Cancel in Settings, then email customerservice@livecareer.com asking for the refund the price page offers within that window, so you have it in writing.
The renewal of $23.95 has been charged. Cancel at once so the next four-weekly charge does not follow; its FAQ says renewals are billed every four weeks from the date of your first purchase. A refund for the charge already made is not guaranteed.
You cannot sign in. Call 800-652-8430 (US and Canada) or use the 24/7 chat and give the email on the account.
You need accessible support. LiveCareer lists an accessible phone line, (866) 599-7946, available 24/7.
You also used MyPerfectResume or Zety. They share BOLD LLC terms but bill separately; cancel each subscription on its own site.[1][2][3][4]
What to check on your bank statement
LiveCareer's contact page says to look for this text on your billing statement:
Names the company says can appear on a statement
- LiveCareer.com
- BLD*LiveCareer.com
- PayPal *LIVECAREER
- Match the amount and the date: a charge every 4 weeks moves a little earlier each month, so it will not land on the same day as a monthly bill.
- If your card is in another currency, your bank may add a conversion fee or show a slightly different amount from the list price.
- If a charge appears after you cancelled, contact the company first and quote your cancellation confirmation; keep a copy of every reply.
- If that does not resolve it, your card issuer can explain its dispute process. Ask them before the dispute window on your card closes.
If you are looking for another tool
If you try Ruubu, the Resume Pass starts with a 7-day free trial and we email you before it ends. Ruubu bills by calendar month ($7.99/mo), you cancel in one click in Settings, and your first payment is refundable in full within 7 days. The resume check and editor are free.
Read Ruubu's refund policyQuestions
- How do I cancel LiveCareer?
- Sign in, hover over your profile name, open Settings, then Subscription. Email or phone also work.
- What is LiveCareer's customer service number?
- 800-652-8430 for the US and Canada, 0808-189-0354 for the UK, and an accessible 24/7 line on (866) 599-7946, per its contact page.
- Will LiveCareer refund me?
- Ask within 14 days; the price page offers a refund in that window, while the terms and FAQ say a refund cannot be guaranteed in all cases.
- How much does LiveCareer charge after the trial?
- $23.95 every four weeks until cancelled; the annual plan is $71.40 a year (checked October 2026).
- Is LiveCareer part of the same company as Zety?
- Both terms name BOLD LLC as the contracting company. Each brand's subscription is cancelled separately.
Sources
Every page below was read on October 22, 2026. Prices and terms change; check the live page before you buy.
- [1]LiveCareer: Pricing www.livecareer.com/pricing ·
- [2]LiveCareer: FAQ www.livecareer.com/faq ·
- [3]LiveCareer: Contact us www.livecareer.com/contact-us ·
- [4]LiveCareer: Terms of Use www.livecareer.com/terms-of-use ·
How we check these facts: editorial policy.
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