Terrence Ellwood
Armed Security Officer | Corporate & healthcare sites | 400+ incident reports with zero corrections
- Orlando, FL
- terrence.ellwood@example.com
- +1 (407) 555-0162
- linkedin.com/in/your-name
Summary
Licensed armed security guard with seven years on corporate, retail and hospital posts in Central Florida. Holds Florida Class D and Class G licenses, CPR/AED and CPI training. Runs access control and CCTV for large sites, writes clear incident reports and stays calm with upset or injured visitors.
Work Experience
Armed Security Officer
May 2021 – Present
Bayhill Protective Services · Orlando, FL
- Staff the main entrance of a 1,400-employee corporate campus, verifying badges and registering about 150 visitors per shift.
- Monitor 64 cameras and 30 alarm points from the operations desk, averaging a 90-second response to door-forced alarms.
- Wrote 400+ incident reports in TrackTik with no returns for corrections; two are now used in new-hire training.
Security Officer
Mar 2018 – Apr 2021
Coral Pines Medical Center · Kissimmee, FL
- Screened about 300 patients and visitors a night at the emergency department entrance with wand and bag checks.
- De-escalated roughly 15 disputes a month using CPI techniques, with no use-of-force events in three years.
- Responded with nursing staff to 120 medical and behavioral calls, including 2 CPR starts before the rapid response team arrived.
Loss Prevention Associate
Sep 2016 – Feb 2018
Sunline Outlet Mall · Orlando, FL
- Ran floor and camera surveillance for a 60-store outlet center, documenting 85 theft incidents for mall management and police.
- Walked about 40 closing store employees a month to their cars, with no incidents reported during my assignment.
Education
Associate in Science, Criminal Justice Technology
2014 – 2016
Valencia College
Skills
Core competencies
- Access Control
- Incident Reporting
- De-escalation (CPI)
Security operations
- Foot & Vehicle Patrol
- CCTV Monitoring (Genetec)
- Alarm Response
- Lenel Badge Administration
- Post Orders
Reporting & safety
- TrackTik
- Daily Activity Reports
- CPR/AED & First Aid
- Evacuation Procedures
Certifications
- Class D Security Officer License · Florida Department of Agriculture and Consumer Services, 2016
- Class G Statewide Firearm License · Florida Department of Agriculture and Consumer Services, 2019
- Nonviolent Crisis Intervention · Crisis Prevention Institute (CPI), 2018
- Adult First Aid/CPR/AED · American Red Cross, 2024
Languages
- English · Native
- Spanish · Limited working proficiency